Frequently Asked Questions

Photo Editing Services Faqs

1Do you accept free trial Image?
Yes, we accept 2 images as a free trial to judge our quality. So send us a couple of images as a free trial to fill up the Free Trial Form. You will get your done trial images as soon as possible. { no credit card required }
2Do you accept Porn, Gambling and Adult related images?
Sorry, we don't accept Porn, Gambling, and Adult related images. We apologize for that.
3How to buy your Photo Editing?
4Do you charge Service fee or Vat like Upwork, Fiverr, Freelancer marketplace?
No, we don't charge a Service fee or Vat. So feel free buy our services without any hidden charge.
5How can I get a refund?

We are not satisfied until you are. If your edited images aren’t up to your standards, or if we’ve misinterpreted your needs to contact us through Live chat or fill up the contact form on our site.

We’ll do whatever we can to make sure your final image files are of the quality and aesthetic you need.

If you're still not satisfied and would like a refund, we’re happy to refund you. Be sure that you keep the following situations in mind:

  • #1 All revisions and refund requests must be made within 5 days of the initial order completion.
  • #2 If the edited images follow the same quality standard as an approved trial sample image, we cannot refund that order. We do understand that sometimes things change outside of our control, so we may be able to adjust the images to meet your needs at a reduced cost.
  • #3 If you’ve downloaded all of your edited images and are unable to provide a valid reason for dissatisfaction, no refund is applicable.
  • #4 If you order us mistakenly or duplicate order then we will cancel the order and refund you.
  • #5 We will keep the order processing fee $0.45 from your total balance and the fee will not refundable.

How can I send you request for refund?

To request a refund, please send a message to [email protected] with your 2Checkout order number and the reason you’d like to cancel the order. Also, you can contact us directly via Live chat or Fillup the contact form. We’ll review your request and get back to you with an answer as soon as possible.
6Which payment method do you accept?
We accept Paypal, Credit card, Master card, Visa, Payoneer, and Bank transfer. We have integrated 2checkout payment gateway on checkout page. So you can pay us Paypal or debit Card.
7Is it secure to place an order on your website?
Yes sure, We are using a Comodo SSL Certificate( Secure Socket Layer) and 2checkout Payment Gatway. So please read the 2checkout customsers faqs
8Can i pay you Monthly or Weekly?
Yes, you can pay us Monthly or Weekly. But you should give us an ongoing project for the long term.
9Can i start the job with you directly without buying your services through your website?
Yes, you can start the job with us directly without buying our services through our website. Just contact us via email: [email protected]
10How long do you need to deliver the order?
Usually, we deliver the order within 24 hours. it depends on your image quantity. If you need faster delivery then feel free contact us.

Video Editing Services Faqs

1Can i use your Spokesperson Intro and Outro commercially?
Yes, you can use our Intro and Outro Commercially.
2Do I have agency rights?
Yes! You have developer and agency rights. This means that you can sell your videos.
3Can you add custom image and video background?
yes, we can add a custom image and video background on the intro and outro videos. Just send us your custom image and video background. We will charge extra $10 for that.
4Can you add custom Music on the video?
Yes, we can add custom music. Just send us the music file. We will charge an extra $5.
5Are you using stock image and video footage?
Yes, we are using royalty free stock image and video footage as intro and outro video background. So no attribute required under the video.
6How can i add your intro and outro on my video?
You can easily add intro and outro in your video to use any video editing software. We can recommend you to use, Camtasia, Sony Vegas, Ulead, Corel video editing software. But if you don't have sufficient time then send us the video. We will add the intro and outro on your video but we will charge a little extra. Please contact us for more information.
7How can i download the Intro and Outro after purchase?
To download the video, please visit the “Downloads" tab at your Account page.
8What niche do you accept?
We accept Social media, Amazon, Accounting, Real estate, Cleaning, Freelancer, Facebook, Local bands, Affiliate marketing, E-commerce, Video marketing, Beauty, Audio Video, Appliances, Lawyer, Internet marketing, Local business, Online marketing, Weightloss, Legal, SEO, Artists, Computers, Fitness, Piano lessons, Solar panels, Plumber, YouTube, Facebook, CPA Marketing, Email marketing, Car dealer, Car repair etc.
9Do you provide green background Spokesperson intro and outro?
yes, we provide a green background intro & outro videos.
10Can you remove green screen from my spokesperson video?
Yes, we can remove the green screen and add an image and video or any color background.
11Do you offer money back gurantee?
Sorry, we don't refund you. You will get the final videos same as our demo videos without the water mark. If there has any issue then feel free let us know. We will give you unlimited modifications until you are satisfied .
12Can you add my own script on the intro and outro videos?
Sorry, we can't add your own script on the intro and outro videos. It's auto script and we can't change it.
13Can you add logo & Lower third on our video?
Yes, we can add logo and lower third on your video.
14Can you provide 1080 HD quality video?
Yes, we provide 720 and 1080 HD quality video.
15How can i contact you?
You can contact us via the Contact Form.
16Do you offer a home setting?
YES. We offer a real living room setup at an additional cost. Please inquire about other shooting locations (kitchen, bathroom, etc).

Affiliate Faqs

1Who can participate on your affiliate programme?
Guest and Customers can join our affiliate programmer. For each friend you invite, We will send you a coupon code worth 20% that you can use to purchase or get a discount on the product on our site.
2Where can i find my referral link?
The customer can find his referral link on my account Refer a friend tag. Guest can find it on the product page.
3How to use my referral coupon code?
For each friend you invite, we will send you a coupon code worth 20% that you can use to purchase or get a discount on any product on our site. {Terms and conditions apply}